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The question you have may be in our Frequently ASKED Questions.

If you need to track your order, please track it here: https://getsoothrelieve.com/tracking/

Edit my Order

  • Note that our fulfillment process is set to fulfill orders as soon as possible and we cannot guarantee that we can still make any changes to your order.

  • If you need to edit an order you have just placed, please fill out this form:

If you wish to modify your order please contact our Customer Service team as soon as possible. If your order hasn’t reached the fulfilment stage it is possible we may still be able to change or cancel it.

Kindly check our terms and conditions for more information: https://getsoothrelieve.com/terms

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Cancel my Order

  • Note that our fulfillment process is set to fulfill orders as soon as possible and we cannot guarantee that we can still cancel your order.

  • If you need to cancel an order you have just placed, please fill out this form:

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Return my Order

  • Note that as per our Return Policy, only orders received within 14 days are eligible for return.

  • If you need to return your order, please fill out this form:

Please read our Return Policy for more details to ensure a seamless return: https://getsoothrelieve.com/return

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